Its so dead inside. No one shops at a store with missing product on shelves... bet the vendors are tired of unsold product. Why did the Sears/Kmart ceo give his dying company 100-million?
Edit: 9/16/17
The return process is easy if you have your receipt. Gift cards never expire. The rewards program is Byzantine in its complexity.
This is the worst Sears that I know of. It is minimally staffed and poorly stocked. Sadly, it is the nearest Sears to my house.
Also, Sears has no bike racks. The only bike rack in the entire shopping center is by Central Market. For a location right on the Interurban Trail, that's rather disappointing.
My favorite store in the area i live. I purchased home appliances, clothes for a big discount . Never had a problem in here.employees are friendly honest, friendly, knowledgeable, helpful . I hope this store remains open forever so that buyers can benefit and the wonderful employees stay working .i do not like writing reviews, but for sears i have to
So why do my clothes smell when they come out of the washer after 2 full cycles and almost 4 HOURS of washing time in the machine. I have to wash my clothes on the longest, hottest cycle and often rewash and rewash. If I use bleach on my whites, at times it has made bleach burns in good towels. Why? Not enough water to dilute the bleach. Imagine washing even two bath towels in two gallons of water -total. How does that actually clean the towels? It doesn’t! The towels absorb all that water. There is NO setting I can change on the washer to increase the water level. The repair people have told me you can’t change how much water the machine uses per load beyond the preset functions of the machine set by the factory. Furthermore, I have done everything to ensure that the washer itself is not dirty or moldy. It has no odor. I have used vinegar in my laundry to get the odors out. I have used Affresh to clean the washer. I have run bleach through the washer. The clothes still smell. Yes, I had my water pressure checked. Their is water coming through our home. (No problem with dirty dishes coming out of our Kitchenaid dishwasher after a wash cycle.) The Kenmore washer simply does not wash our clothes with enough water to remove dirt, odors and clean the laundry. End of story.
Items don't have price tags; the prices are on the shelf. However, items are not typically put in the right place on the shelf so you have a very limited expectation of what things cost. Once you have made your selection and you go to pay for the item, expect a 10-minute hunt for a manned cash register, and then a line because it's the only open register in the store.
Don't buy Craftsman. The power tools are rubbish, and the era when "Craftsman" was synonymous with "lifetime warranty" has ended. I called the Craftsman hotline about a replacement under warranty for a power sander that died. The lady on the phone said "take it to your local store and they'll take care of you." So I did. And the employees treated me rudely when I asked about the warranty. I'm never shopping here again. I'm never buying Craftsman tools again.
The point is that Sears, really LG for Sears, built a poor failing product and Sears takes no responsibility. No wonder they are going out of business because they DO NOT stand by their product or service and the salespeople tell lies to make a commission. So pathetic, so unethical. Do NOT shop at Sears.
The washer simply uses so little water, it does NOT wash our clothes! The clothes often stink worse coming out of the washer after being washed and promptly being removed from the machine. Since we did not move into our house for a few months after receiving the washer due to construction, we did use the washer until after the 30 days customer service satisfaction period was over. Sears couldn’t care less.
A broad spectrum of goods, from tools to clothing. Decent prices, friendly staff. No pressure to buy. This review does not include automotive.
I am sharing my story so you do not get cheated by Sears. I am not a robot and my email is not fictitious. I represent no one and work for no one in the appliance industry. My review may be redundant, but I am trying to drive the message home. We have been dealing with this for a year! You can reply back for more info or machine serial number for proof of purchase.
I grew up with Sears and my parents always had Kenmore products. So when we wanted to buy a new washer and dryer for our new home, we went to Sears.
Sears has been a massive disappointment. DO NOT SHOP THERE OR BUY THEIR APPLIANCES. Go to Costco, Lowes, Home Deport, Speed Queen, anywhere but Sears! I never write reviews, but my experience has been appalling. We were ripped off by Sears. We spent over $2500 on a new washer and dryer that are over-built failures, all show and no go - KENMORE ELITE Front Loading machines bought in 2016. We were told by the sales person that were buying one of the best washers! A total lie! Don't try to call them for help. They don't respond! Horrible customer service!
Yes, I have the extended repair support warranty on the machine. USELESS SCAM. DO NOT BUY IT! We have had 6 repair people at our home of which I need to lose work time so they can come sometime during their window of time- sometimes up to 4 hours of waiting. Every repair person that comes to look at the machine tells us something different. One repair guy told me to add buckets of water to the machine after putting my clothes in. Yes, that is why I spent nearly $1000 -to go back to the 1800's and fill my machine with buckets of water. He said it would trip the water sensor. Really, this is repairman who says, "There is nothing wrong with your machine.", but I should add buckets of water manually. That is not wrong? He also told me I should use a detergent (Tide) that makes my daughter's break out in rashes even though I told him that! Really??? I have used the same 2 detergents for the past 12 years with no problems in my high efficiently front loading machines.
Sears is a US Department Store based in Seattle, Washington. Sears is located at 15711 Aurora Ave N, Seattle, WA 98133, USA.
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